We are Open!
We are excited to announce that we have reopened and can’t wait to have you back to enjoy some well-deserved restoration & rejuvenation! Our staff has worked diligently to ensure your health & safety while also providing a peaceful environment where you can truly …
RELAX. UNWIND. ESCAPE.
Our commitment to health & safety & what to know before coming in
Things are going to look a little different at the spa, as we are committed to your health and safety as well as our staff’s. We are following guidance from the CDC and DORA closely and have restructured our protocols. We are confident that we meet the requirements for a safe reopening, but we also need your help. If you are symptomatic or simply feel unwell, please cancel your appointment or reschedule 14 days out. Likewise, our staff has been instructed to refrain from coming in if they are not feeling well. We thank you for your shared effort and promise to uphold all necessary safety practices.
Reduced Capacity and Physical Distancing
For our initial reopening we will work with a modified schedule at 50% capacity, with staggered appointment times to accommodate physical distancing recommendations. We are starting to get booked ahead of time so please make sure you allow two-three weeks in advanced to guarantee an appointment on a day/time that you prefer.
We now offer online booking. You can schedule an appointment online: https://na1.meevo.com/OnlineBookingApp/booking/guest-info?tenantId=200447&locationId=201436
Masks will be required at all times.
Our current schedule:
- Tuesdays: 11:00am-7:00pm and Wednesdays 10:00am-7:00pm
- Thursdays-Sunday: 9:00am-7:00pm
- Monday’s: CLOSED
Checking In & Other Safety Measures
We are asking everyone to wear a mask while in the building. Upon arrival, we will have a short questionnaire and a touchless thermometer to record temp before each service. Our relax room is open at the moment as a first come first serve basis. We only have 3 chairs that are able to be sanitized after each use. If you are in there, please remember to socially distance. Each service provider is allotted a full 15 minutes between services to thoroughly clean and sanitize. We are currently not offering body scrubs, body wraps, and couples massages until further notice. Our rooms are too small to have four people in them. The locker room and shower is still currently closed due to not having a lot of space to have clients be socially distance while changing. We are also limiting how many people receive a robe. If you are coming in for multiple services and would like a robe we will let you change in the treatment room and we will provide a basket to bring your belongings with you. Urban Escape just got new lockers and clients will be able to use them shortly! Thank you for your understanding while we make changes to make our staff and clients feel safe. If you have any other questions don’t hesitate to call the spa!