Urban Escape is now offering Online Booking!
If our guest relations team isn’t available or you would like to schedule an appointment after business hours just click this link:
You will be asked to pick the service you are looking for, the provider, date and time. Keep in mind that we are still at 50% capacity so appointments do get booked ahead of time. If you don’t see anything available it might mean that we are fully booked and you need to look further ahead. Credit cards are required to hold your appointment for our cancellation policy but will not be charged until you check out of your service. You are also welcome to use another form a payment for your visit.
If you are booking a nail service: Please call the spa if you are currently wearing gel/shellac so we can extend the time as it does take longer to remove
If you are pregnant: please select the prenatal massage option or if you are booking a different service please mention that you are pregnant in the notes and how far along you are. We cannot provide massage for woman that are in their first trimester.
If you need to cancel an appointment you have to call the spa to let us know. Due to our cancellation policy we can’t allow clients to cancel any appointments online and they have to be done through contacting the spa. Please keep in mind that we have a 24 hour cancellation policy since we are limited on appointments. There is a fee for same day cancellations which is 50% of each service that is booked. If you do have to make a same day cancellation try and give us as much notice as you can. If another client takes the appointment you have cancelled you will not be charged.